Privacy Policy

What stays on your phone

Your settings are kept on your phone: the state, sportsbooks and teams you pick, your odds format, your alert choices and your recent searches. The state is also sent with the requests that need it, so bet links point to your state's sportsbooks. Your date of birth is checked on the phone to confirm you're 21 or over and is never stored or sent; only the result is kept.

Usage statistics

Unless you turn them off, the app sends us usage statistics so we can see what works and what doesn't. They're filed under a random code the app makes for nothing else, and include:

• what you do in the app: the screens and props you open, the controls you use, the steps of setup, what you search for, and taps through to a sportsbook;
• the choices you make in setup and settings: your state, the sportsbooks and teams you pick, your odds format and which alerts you turn on;
• your device model, operating system and app version, and accessibility settings such as text size;
• the country and region your connection comes from;
• how the app performed: launch time, slow screens and errors.

We don't store your IP address with them, and they never include your account, your name or your email. Raw events are kept for 120 days; daily totals made from them (counts, not individual events) are kept longer, and a copy of the raw events is kept for later analysis under a scrambled form of the random code.

Turning them off in More → Privacy → Usage statistics stops them and asks our server to delete what it holds under your code. The phone then discards the code, so archived copies made before that can no longer be linked back to your phone.

Crash reports

When the app crashes or hits an error, it sends a report to Sentry, our crash-reporting service, which handles it for us. A report holds the error, your device model and operating system, the app version, and a random code Sentry's software makes for the install. The app leaves your IP address and any sign-in tokens out of the report. Crash reports follow the same switch as usage statistics.

Your account

An account is only made if you choose to sign in, in More → Account, with Apple or Google. We keep:

• a random account number;
• which service you signed in with, and a one-way scrambled form (a hash) of the identifier that service gives us, so we can recognize you next time. We don't keep the identifier itself or your name;
• the email address Apple or Google confirms for you, which may be an address Apple makes to hide your real one ("Hide My Email"). It's updated when you sign in again;
• whether you've turned on news and offers, and when you last changed it;
• your plan (free or Pro), when Pro ends, and whether it came from a tester code;
• which tester codes you've used;
• your sign-in sessions, as scrambled tokens that expire after 60 days.

If you sign in with Apple, we may also keep, encrypted, a token Apple gives us, only so that deleting your account can tell Apple to end SplitLine's sign-in.

There's no password: Apple or Google confirm who you are each time.

Deleting your account in More → Account → Delete account removes all of the above at once, your email included, tells Apple to end the sign-in where we can, and deletes the usage statistics from that phone. Signing out ends the session on that phone.

Email

We use your email to help with your account when you write to us, and to send notices about your account, your plan, or changes to this policy. We send news and offers (new features, launches, Pro offers) only if you turn them on in More → Account → Email, and you can turn them off there or with the link in any such email. Your email is never sold, and never shared with sportsbooks or advertisers. If we start using a service to send email, it will be named in the next section before the first message goes out.

Who else sees data

• Cloudflare runs our servers and databases.
• Sentry receives crash reports, as above.
• Apple and Google handle sign-in if you use it, under their own privacy policies.
• Brandfetch serves the sportsbook logos. Your phone fetches them directly, so Brandfetch sees your IP address, as any website you load would.
• Sportsbooks: when you tap a bet link, the sportsbook's site or app opens, and what you do there is covered by its own policy. We don't share anything about you with sportsbooks.

The odds and stats in the app come from a data provider; nothing about you is sent to it. Like any server, ours see the IP address of each request; it's used to limit abuse and isn't kept in our databases.

Age

SplitLine is for adults 21 and over and isn't meant for children. It asks for your date of birth before you start, as described above.

Your choices and requests

You can turn off usage statistics and crash reports, sign out, or delete your account in the app at any time. To ask about or delete anything we hold, or for anything else about privacy, email matt@pantonstudio.com. Write from the address your account shows in More → Account, or tell us that address, so we can find your account. If you use Apple's Hide My Email, that's the address it shows there.

Changes

If the app starts collecting something new, this page is updated first, and the date at the top changes.